You may email, call, or send a fax to the hotel.
Email : [email protected]
Telephone: +44 (0) 1267 235111
Fax: +44 (0) 1267 234914

Online bookings typically offer the best available rates at the time of booking. However, it’s always recommended to check the hotel’s website or other booking channels for any special offers they might have.

Hotel rates are per room, based on a maximum occupancy as followed:
- Max Occupancy 1 in Single/ Double for Sole
- Max Occupancy 2 in double/ Twin
- Max Occupancy 3 in Triple
- Max Occupancy 4/5 in Family Rooms depending on availability

Yes, a credit card is usually required to guarantee your reservation.

We accept all the universally accepted credit cards during the booking process like MasterCard, Visa, Amex & Diner and Switch.

We may block an amount on the credit card, equivalent to a 1 night’s room charge to guarantee payment but this block will automatically be released within 1 month if it is not redeemed. Furthermore, we do not charge without proper authorization from the guest. However, select packages may require full pre-payment at the time of booking but this will be made known at the time of making the reservation. Guests can choose to settle the bill in cash or credit card at the time of check-out.

In the event of a cancellation or no-show, the following will apply:
- If cancelled up to 1 day before the date of arrival, no fee will be charged.
- If cancelled later or in case of no-show, 100 percent of the first night will be charged.

Check-in time: 2:00 pm
Check-out time: 11:00 am

Early check-in may be possible subject to room availability and an extra charge.

Late check-outs are subject to room availability and the charges are as follows:
Check out before 2.00 pm: £25 charge (based on overnight rate)
Check out after 2.00 pm: Full charge applies

All rooms are non-smoking.

The hotel offers a variety of room options, including single, twin, double, and triple rooms. For further information, please kindly contact us.

Yes, we have 1 inter-connecting room with double room and twin room

No, we do not charge for visitors. However, identification may be required for security purposes.

Breakfast for Monday to Friday will be 7.00am – 9.30am
Breakfast for Saturday & Sunday will be 8.00am. – 10.00am

There is 1 outlet at Ivy Bush Royal Hotel serving British cuisine.
And opening time will be as below:

Breakfast Monday to Friday: 7.00am – 9.30am
Breakfast Saturday & Sunday: 8.00am. – 10.00am
Lunch: 12.00pm – 2.30pm
Dinner Monday to Saturday: 7.00pm – 9.30pm
Sunday: 7.00pm – 9.00pm

We are pet-friendly hotel.

As of 1st February, our Pet Charge is £20.00 per night, per pet.

Caged animals /aquarium animals (which must remain in their enclosures, are also welcome).

Please note that we do not accept cats.

We require Guests to notify us in advance of any pet/s staying, in order for more suitable accommodation to be allocated to your booking.

We kindly ask that pets are supervised at all times. In addition, the pets are not allowed in the public area such as restaurant or bar except guide dogs; unless at the Duty Managers discretion.

Yes, we have two rooms with easy access facilities which are twin/double room and one standard double room.